Thank you for shopping with keenfootwearr. We aim to provide fast, reliable, and affordable shipping for all orders. Please review our shipping details below.
1. Order Processing Time
- Orders are processed within 1–3 business days.
- During high-volume periods, processing times may be slightly longer.
- You will receive a confirmation email once your order is shipped.
2. Shipping Methods & Delivery Times
We offer several shipping options depending on your location:
Domestic Shipping
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
International Shipping
Shipping times vary by destination, typically 10–20 business days.
Customs delays may affect delivery times.
3. Shipping Costs
Shipping fees are calculated at checkout based on:
- Delivery location
- Shipping method selected
- Order weight/size
Any available free shipping promotions will be displayed on our website.
4. Order Tracking
Once your order ships, you will receive an email with:
- Tracking number
- Carrier information
- Live tracking link (if available)
If you do not receive tracking details, please contact us at support@keenfootwearr.com.
5. Incorrect or Incomplete Addresses
Please ensure that all shipping information is correct.
keenfootwearr is not responsible for items lost or delayed due to incorrect addresses provided by the customer.
6. Customs, Duties & Taxes (International Orders)
International shipments may be subject to:
- Customs fees
- Import taxes
- Duties mandated by your local government
These charges are not included in our prices and are the responsibility of the customer.
7. Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, contact us immediately at support@keenfootwearr.com.
We will assist you in filing a claim or arranging a replacement when applicable.
8. Contact Us
If you have any questions regarding shipping, feel free to reach out:
📧 support@keenfootwearr.com
Thank you for choosing keenfootwearr. We appreciate your trust and support!